When a borrower raised last-minute concerns over language in a pledge agreement, our customer knew the clock was ticking. The loan was set to close that day, but the signing was stalled until the borrower could get clarity. That’s when Chris Allison, Director of Document Services at GoDocs, stepped in.
Working closely with Tucker Wade from the GoDocs’ legal team, Chris quickly broke down the language in plain terms, outlining not only what it meant, but why it was critical for protecting both lender and borrower. His clear, confident guidance eased tensions, restored trust, and kept the deal on track. Thanks to Chris’ commitment, the lender avoided costly delays, the borrower walked away reassured, and Chris received a heartfelt thank you from the customer: “Thank you for helping get this funded!! Appreciate the after hours responses as well!”.
