GoDocs Careers

Our platform is built by some of the most ambitious, creative, and talented individuals in the software space who are changing the way commercial lenders work.

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Document Specialist

Customer Success

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Principal Software Engineer

Location: Remote

Department: Development

Company Description

GoDocs, the automation leader in commercial loan document generation, offers a next-generation software platform for banks, credit unions, and private lenders that creates a streamlined process for closing commercial loans. The first and only purely SaaS system for automated loan document generation, GoDocs provides lenders with a flexible digital solution that requires no training to use. The company has the #1 NPS customer satisfaction score in the industry and is trusted by industry-leading banks as well as community banks, Federal and local credit unions, and private lenders of all sizes. GoDocs is proud to back its solutions with 100% onshore support.

Position Overview:

GoDocs is looking for an exceptional Principal Software Engineer to become a key member of our core development team. This role demands an innovator adept at crafting reliable and scalable code that propels our transformative product vision forward. We are looking for a driven engineer who thrives in a challenging, collaborative environment and is eager to mentor and learn alongside a dynamic team. You will dive deep into architecting and coding solutions across the entire application stack, with a strong emphasis on backend development while making meaningful contributions to our frontend capabilities. At GoDocs, we share a passion for serving our customers and continually elevating the GoDocs experience. Join us to make a difference and grow your career!

Qualifications:

8+ years of software development experience
Strong development skills in C# / .Net or other object-oriented languages
Experience with modern JS frameworks like React and Angular, HTML and CSS
Experience with SQL Server, MySQL, or other relational database development including data modeling and stored procedure development and tuning
Experience with TDD and an API-first approach to development
Proficiency with RESTful web services
Experience building a service-oriented architecture
Experience with build tools and CI/CD with Azure or AWS
Proficiency with containers

Knowledge of S.O.L.I.D. principles and advanced programming concepts such as design patterns

Knowledge and experience with banking technologies such as core integrations and integration middleware preferred
Experience with Azure search capabilities is a huge plus
Desire to mentor and teach others and work across technology and business domains

Key Activities:

Follow the GoDocs Scrum/Agile requirement, design, and delivery process across the entire software development life cycle (SDLC)
Work independently and collaboratively to deliver solutions to GoDocs customers
Participate in planning and grooming as it pertains to sprint execution
Understand the product and technical roadmap and how that translates to feature requirements
Participate in project-wide reviews of requirements, system architecture, and detailed design documents to enhance and evolve the GoDocs technology stack
Deliver stories and acceptance criteria (Including unit, integration, and performance tests)
Communicate and demonstrate technical capabilities to business stakeholders
Maintain JIRA and Confluence documentation

What We Offer

140-160K salary
Comprehensive benefits package, including health, dental and vision insurance
Opportunities for professional growth and development
A supportive and collaborative work environment

GoDocs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Senior Software Engineer

Location: Remote

Department: Development

Company Description

Position Overview:

GoDocs is searching for an accomplished Senior Software Engineer to bolster our core development team. This role offers the chance to design and deliver robust, scalable code that supports our transformative product roadmap. We are looking for an enthusiastic professional who thrives in a challenging, collaborative environment and is eager to contribute to our culture of innovation and continuous learning. As a key contributor, you will develop well-architected, clean code across the entire application stack, with a primary focus on backend development while delivering impactful frontend contributions. At GoDocs, we share a passion for serving our customers and continually elevating the GoDocs experience. Join us to make a difference and grow your career!

Qualifications:

5+ years of software development experience
Strong development skills in C# / .Net or other object-oriented languages
Experience with modern JS frameworks like React and Angular, HTML and CSS
Experience with SQL Server, MySQL, or other relational database development including data modeling and stored procedure development and tuning
Experience with TDD and an API-first approach to development
Proficiency with RESTful web services
Experience building a service-oriented architecture
Experience with build tools and CI/CD with Azure or AWS
Proficiency with containers

Knowledge of S.O.L.I.D. principles and advanced programming concepts such as design patterns

Knowledge and experience with banking technologies such as core integrations and integration middleware preferred
Experience with Azure search capabilities is a huge plus
Desire to mentor and teach others and work across technology and business domains

Key Activities:

Follow the GoDocs Scrum/Agile requirement, design, and delivery process across the entire software development life cycle (SDLC)
Work independently and collaboratively to deliver solutions to GoDocs customers
Participate in planning and grooming as it pertains to sprint execution
Understand the product and technical roadmap and how that translates to feature requirements
Participate in project-wide reviews of requirements, system architecture, and detailed design documents to enhance and evolve the GoDocs technology stack
Deliver stories and acceptance criteria (Including unit, integration, and performance tests)
Communicate and demonstrate technical capabilities to business stakeholders
Maintain JIRA and Confluence documentation

What We Offer

110-120K salary
Comprehensive benefits package, including health, dental and vision insurance
Opportunities for professional growth and development
A supportive and collaborative work environment

GoDocs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Account Executive

Location: Remote

Department: Sales

Reports to: VP of Sales

Company Description

Position Overview

GoDocs is seeking a proactive and driven Enterprise Account Executive to join our sales team. In this role, you will be responsible for identifying, prospecting, and closing your own deals. You will play a key role in driving revenue growth by developing new business opportunities and fostering long-term client relationships.

Key Responsibilities

Identify and research new business opportunities through various channels (outbound activity, networking, referrals, inbound leads, etc.)
Develop and execute effective sales strategies to generate leads and close deals, working with the GoDocs sales process and methodology
Conduct sales presentations and product demonstrations to prospective clients
Respond to customer feedback during the sales process and resolve objections to influence decision-making
Negotiate terms of sales, pricing, and contract agreements with prospects
Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business
Meet and exceed monthly, quarterly, and annual sales targets
Collaborate with internal teams to ensure seamless delivery and implementation of products
Maintain accurate records of all sales activities in our CRM system
Stay current on industry trends, competitor activities, and customer feedback in order to effectively conduct sales processes
Attend tradeshows and industry conferences as needed

Ideal Profile

Strong organizational and time management skills
Strong analytical and problem-solving skills, with the ability to identify and resolve complex sales cycles and prospect objections
A self-starter with the ability to work independently and the ability to adapt to a fast-paced, dynamic environment and manage multiple priorities simultaneously
Hands-on, roll-up-your-sleeves approach; comfortable working in and with a flat organization
Ideally, has experience in the Commercial Real Estate / Commercial Lending industry

Required Qualifications

Bachelor’s degree
Proven track record of success (minimum of 5 years), preferably in Fintech
Ability to tackle all areas of the sales process (Building sequences, enrolling prospects, cold calling/working demo requests, strong discovery/demo and negotiation skills)
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, prospects, and external partners
Strong ability to build and maintain relationships with clients
Self-motivated with a results-driven approach
Proficiency in CRM software and Microsoft Suite
Ability to work independently and as part of a team

What We Offer

130K – 150K salary / 220K – 240K OTE
Competitive salary and commission structure
Comprehensive benefits package, including health, dental and vision insurance
Opportunities for professional growth and development
A supportive and collaborative work environment
Chance to get in at the ground level, working closely with the VP of Sales and CEO

GoDocs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Marketing Specialist

Location: Remote

Department: Marketing

Reports to: VP of Marketing

Company Description

Position Overview

GoDocs is seeking a dynamic and versatile marketer to join our team. This role requires a creative and detail-oriented individual who can lead content planning and creation, manage webinars production, support organic social, maintain web content, create customer stories, and coordinate association management efforts. The ideal candidate will excel in both planning and hands-on execution.

Key Responsibilities

Content Strategy and Creation:

- Develop comprehensive content plans aligned with marketing goals and target audience needs. 
- Draft high-quality, engaging content for various channels, including blogs, whitepapers, case studies, email campaigns, and more. 
- Collaborate with internal and external stakeholders to ensure content reflects brand voice and messaging.

Webinars Production:

- Plan, organize, and execute webinars, including scheduling, platform management, and post-event follow-ups. 
- Collaborate with the marketing program specialist to promote live and on demand webinars.

Organic Social Media:

- Develop compelling copy for organic social media posts and paid ad campaigns. 
- Collaborate with design and media teams to produce creative assets that support campaign goals. 
- Monitor and analyze performance metrics to optimize content effectiveness.

Customer Advocacy:

- Collaborate with customers to create compelling case studies, social posts and quotes that highlight the ROI and benefits of GoDocs solutions, ensuring each story aligns with our brand voice and messaging. 
- Proactively engage with satisfied customers to gather and encourage reviews on platforms like G2, enhancing GoDocs’ online reputation. 
- Maintain and organize a centralized database of customer advocates, success stories, and testimonials for easy access and utilization. 
- Design and develop customer-centric assets, such as presentation slides, one-pagers, and infographics, to support the sales team in showcasing customer success stories. 
- Keep an up-to-date list of referenceable customers, ensuring accurate representation on the website and in marketing materials.

Web Content and Management Support:

- Serve as a back-up for website management tasks, ensuring content updates and functionality align with marketing priorities. 
- Monitor site performance and collaborate with technical teams to resolve issues.

Association Management:

- Coordinate communications and activities with relevant industry associations. 
- Maintain relationships with association contacts to leverage opportunities for collaboration and brand exposure. 
- Represent the organization at association events, when applicable.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong organizational and time management skills
Strong analytical and problem-solving skills, with the ability to identify and resolve complex sales cycles and prospect objections
A self-starter with the ability to work independently and the ability to adapt to a fast-paced, dynamic environment and manage multiple priorities simultaneously
Hands-on, roll-up-your-sleeves approach; comfortable working in and with a flat organization
Ideally, has experience in the Commercial Real Estate / Commercial Lending industry

Educational/Vocational/Previous Experience Recommendations:

Bachelor’s degree in Marketing, Communications, or a related field.
3+ years of experience in content marketing, digital marketing, or a similar role.

What We Offer

80K – 100K salary
100% remote work
Competitive salary based on experience and qualifications
Health, vision, and dental benefits included
Performance-based incentives
Fun working environment and culture
Great opportunity for advancement

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

GoDocs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Product Business Analyst

Location: Remote

Department: Product

Reports to: VP of Product

Company Description

Position Overview

The Business Analyst will play a pivotal role in supporting the Product Management team by analyzing data, gathering requirements, and ensuring alignment between business objectives and technical execution. You will work closely with cross-functional teams, including engineering, sales, Legal, and customer success, to help deliver high-quality product enhancements. This role requires a proactive, detail-oriented individual with strong analytical and communication skills.

Duties and Responsibilities

Agile Product Development:

- Work directly with the SCRUM team under the guidance of the VP, Product Management to deliver and commercialize technical products for the Loan Document Automation Market.
- Lead Agile ceremonies, including daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions.

Requirements Gathering:

- Collaborate with the Product Manager and stakeholders to collect and document business requirements, acceptance criteria, use cases, and user stories.
- Translate business needs into clear, actionable technical stories for the development team.

Product Development & Enhancement:

- Collaborates with other members of the Legal team to translate compliance requirements into clear and concise technical specifications (e.g., redlines) for second-level Legal review, ticketing, and further development into the software platform.
- Partners with cross-functional teams (e.g., Quality Assurance, Product, Development) to assist the Senior Director of Legal and Compliance to drive the implementation of software enhancements that mitigate compliance risks and ensure adherence to evolving legal and regulatory requirements.

Roadmap and Backlog Management:

- Manage the product backlog, prioritize sprint goals, and ensure alignment with the broader product roadmap.
- Track and communicate the progress of product initiatives from concept to delivery, ensuring timelines are met.

Cross-Functional Collaboration:

- Act as a liaison between product management, engineering, marketing, legal, sales, and customer-facing teams to ensure clear communication and alignment.
- Provide updates to stakeholders on product development progress, release plans, and any risks or roadblocks.

Knowledge, Skills, and/or Abilities Required:

Strong analytical and problem-solving skills, with the ability to identify and resolve complex business issues and drive innovation in support of the company’s goals
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and external partners
Advanced knowledge of Agile/SCRUM methodologies
Knowledge and experience with technology integrations and APIs
Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities simultaneously
Strong decision-making skills, with the ability to analyze data, evaluate risks, and make sound judgments
Must be highly collaborative with a bias to action
Engineering / Innovation mindset is an asset
Hands-on, roll-up-your-sleeves approach; comfortable working in and with a flat organization

Educational/Vocational/Previous Experience Recommendations:

Bachelor’s degree in Business Administration, Computer Science, Information Technology, a related field; or equivalent experience.
2+ years of experience as a Product Business Analyst, Product Owner, or similar role in a product-driven environment.
Hands-on experience with Agile tools (e.g., JIRA, Confluence) and workflows.
Knowledge of financial services or fintech industries is a strong plus.

What We Offer

90K – 110K salary
100% remote work
Competitive salary based on experience and qualifications
Health, vision, and dental benefits included
Performance-based incentives
Fun working environment and culture
Great opportunity for advancement

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

GoDocs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Client Success Manager

Location: Remote

Department: Operations

Company Description

Position Overview:

The Client Success Manager (CSM) supports GoDocs clients by developing strong client relationships, ensuring client satisfaction, and driving product adoption and success. CSMs are the primary point of contact for our clients, responsible for managing the client journey following onboarding through renewal and expansion. CSMs focus on building customer loyalty and long-term relationships, serving as the connection for clients between GoDocs’ Sales and Customer Operations functions. This role will be responsible for building the Client Success playbook and tools for GoDocs and will have a strong voice in how the function operates moving forward.

Duties will include:

Develop and maintain strong, long-lasting client relationships by understanding their needs, goals, and challenges. Act as the main point of contact for management-level client communications

Collaborate closely with the Customer Support organization to ensure a seamless customer experience. You will escalate complex technical issues or bug reports to the support team, while also working with them to proactively address common user questions and concerns

Support the Customer Support and Customer Onboarding teams with client communications

Act as an advocate for the client within the company, ensuring their needs and feedback are communicated and addressed. Collaborate with internal teams to resolve issues and enhance the client experience. This will include specifically evaluating and moving valuable customer feedback forward to the product management team

Build the Client Success playbook and toolset for GoDocs, along with the NPS and Customer Health Scorecard programs

Regularly monitor client performance and usage metrics to identify opportunities for improvement and potential issues. Proactively address any concerns and provide strategic recommendations to optimize client outcomes

Provide regular reports on client success metrics, feedback, and satisfaction levels. Use data-driven insights to inform strategies and improve client outcomes

Lead monthly and quarterly business reviews, collaborating with our Customer Operations team in the development of plans and strategies

Drive client renewals by demonstrating the value of our solutions and identifying opportunities for upselling and cross-selling. Develop and execute strategies to expand client engagement and satisfaction

Participate in the execution of Client Advisory Board meetings in conjunction with Product Management

Lead working sessions with clients regarding their lending process in order to identify process improvements leveraging the GoDocs platform

Ideal Profile:

Strong analytical and problem-solving skills, with the ability to identify and resolve complex business issues and drive innovation in support of the company’s goals

Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and external partners

Knowledge of industry best practices and emerging solutions, with the ability to assess their potential impact and make informed recommendations

A self-starter with the ability to work independently and the ability to adapt to a fast-paced, dynamic environment and manage multiple priorities simultaneously

Strong decision-making skills, with the ability to analyze data, evaluate risks, and make sound judgments

Drives quickly toward action/decisions; doesn’t over-plan

Hands-on, roll-up-your-sleeves approach; comfortable working in and with a flat organization

Ideally has experience in the Commercial Real Estate / Commercial Lending industry

Required Qualifications:

Bachelor’s degree in Business Administration, Finance, Economics, or a related field.

3-5 years of experience in client success, account management, or a related role

Extensive knowledge of commercial lending and the associated ecosystem of service and software providers – existing experience in lending operations a plus

Proven track record of managing client relationships and driving client success

Excellent communication, negotiation, and presentation skills

Ability to think creatively and innovate in a fast-paced environment

Strong problem-solving and decision-making abilities

Proficiency in CRM software and other relevant tools

Strong organizational and time-management skills

What We Offer

120K – 160K salary
Comprehensive benefits package, including health, dental and vision insurance
Opportunities for professional growth and development
A supportive and collaborative work environment

GoDocs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

"I feel respected and valued for what I bring to the company."

“I joined this team of hard-working professionals in 2009. I’m glad I am a part of GoDocs because not only is there a caring culture here but I am surrounded by great individuals whom I can learn from and who encourage me to take on new and challenging opportunities. I feel respected and valued for what I bring to the company.”

"GoDocs thrives on input from anyone and all voices have a place here."

“After being at my past job for over eleven years, I tentatively entered the job market seeking a role that has flexibility, transparency, career growth, and a supportive team. I found all of that and more at GoDocs. All voices have a place here at GoDocs. I am very happy I took the leap to join this team and look forward to many years ahead.”

"I joined GoDocs because I wanted a rewarding and challenging career."

“One of the great things about working here is that a “typical day” is never typical. There is always something new or challenging happening every day which allows so much room for personal and professional growth. The company’s leadership team is always there to help when challenges arise and all employees feel appreciated and recognized for their hard work.”

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Doc Prep

Document Specialist

Customer Success

Customer Success Manager, CSM

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GoDocs Careers

View Open Positions

We currently do not have any job openings.

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Customer Success

Discover your next career move—browse our job openings and apply now.

Principal Software Engineer

Senior Software Engineer

Account Executive

Marketing Specialist

Product Business Analyst

Client Success Manager

"I feel respected and valued for what I bring to the company."

Saifon Underwood

"GoDocs thrives on input from anyone and all voices have a place here."

Jared Lewis

"I joined GoDocs because I wanted a rewarding and challenging career."

Courtnie Gallegos

Let's get to know each other

Doc Prep

Customer Success

See why GoDocs has processed over $200 Billion in loan value with an impeccable compliance track record.

Contact

Why GoDocs

Industries

Products

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About

Looking for something?

GoDocs Careers

View Open Positions

We currently do not have any job openings.

Please check back with us.

Customer Success

Discover your next career move—browse our job openings and apply now.

Principal Software Engineer

Senior Software Engineer

Account Executive

Marketing Specialist

​​Product Business Analyst​

Client Success Manager

"I feel respected and valued for what I bring to the company."

Saifon Underwood

"GoDocs thrives on input from anyone and all voices have a place here."

Jared Lewis

"I joined GoDocs because I wanted a rewarding and challenging career."

Courtnie Gallegos

Let's get to know each other

Doc Prep

Customer Success

See why GoDocs has processed over $200 Billion in loan value with an impeccable compliance track record.

Contact

Why GoDocs

Industries

Products

Resources

About

Looking for something?

Product Business Analyst