A national law firm, a key member of our LegalNet network, spearheaded the onboarding of a new customer demanding the full arsenal of GoDocs and LegalNet services: automated loan documentation software, entity reviews, title reviews, closing services, and more.
The customer required vital lien searches, a service not yet in our LegalNet playbook. GoDocs team members took initiative beyond their responsibilities; enlisting a LegalNet trusted partner to help. LegalNet provided exceptional lien search services that exceeded the client’s expectations. Recognizing the need for a permanent solution, the GoDocs team developed a new fixed-fee lien search offering, a powerful capability now available to all GoDocs customers.
Enter our Superheroes: Brenda Gordon, Chief Legal Officer, and Tucker Wade, Senior Director of Legal and Compliance.
Working in hyperdrive alongside the LegalNet partner, Brenda and Tucker ensured a rapid and seamless deployment of this new service. They collaborated to define the scope of services and establish a clear, transparent fee structure, ensuring a lightning-fast rollout. This synergy allowed GoDocs to support the customer’s immediate need, and the future needs of our customers.
The customer, now experiencing the full solution offered by GoDocs and LegalNet, remarked that they wished they had transitioned to our platform sooner, highlighting the transformative impact of our combined services on their loan closing operations.
