Onboarding Expertise: How the GoDocs Team Solved a Master Guarantor Challenge

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A GoDocs prospect faced a challenge with loans involving Master Guarantors.  Their existing process was unsustainable, and they needed a partner with whom they could forge a streamlined solution. 

Enter Our Superhero: Tucker Wade, senior director of legal & compliance   

During the customer’s onboarding Tucker proactively joined forces with the customer’s legal and operations team to design a tailored documentation process within the GoDocs platform. 

But Tucker’s involvement extended beyond legal blueprints. He became a project management powerhouse, assisting with implementation due to the customer’s limited resources. He helped craft the required documentation concepts and then masterminded the process of implementing those changes. 

Tucker’s proactive approach, legal expertise, and project management skills enabled the customer to conquer a significant operational hurdle. This story showcases GoDocs’ commitment to being a true partner, providing custom-built solutions and hands-on support to empower our customers, even in the face of the most complex challenges. 

More Heros In Action

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