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Meet our Superheros

Not all Superheroes wear capes, but based on how we work with our customers at GoDocs we may need to get some to wear around the office. Our people are more than just employees...they’re Superheroes. And let’s face it, capes are fun.
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GoDocs Superheroes: Going Beyond Documents, Delivering Extraordinary Service

This page is dedicated to celebrating the incredible stories of our GoDocs Superheroes, the team members who consistently exceed expectations to make a real impact.

Whether it’s solving a complex compliance challenge, customizing a document package under a tight deadline, or offering a thoughtful solution to a unique business need, our team shows up every day with a commitment to care, service, and excellence.

Results: 13
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Proactive Partnership: Solving Customer Challenges Beyond the Scope of Service

A LegalNet partner who regularly conducted entity reviews for a customer identified that the customer’s processing team was falling behind their typical delivery timeframes due to their internal workflows.  GoDocs and LegalNet proudly join forces to protect our customers’ success and peace of mind.   Instead of remaining a passive observer, the LegalNet partner teamed up...

August 28, 2025

Partnering for Success: GoDocs LegalNet – The Power of Partnership

A national law firm, a key member of our LegalNet network, spearheaded the onboarding of a new customer demanding the full arsenal of GoDocs and LegalNet services: automated loan documentation software, entity reviews, title reviews, closing services, and more.  The customer required vital lien searches, a service not yet in our LegalNet playbook. GoDocs team...

August 28, 2025

Beyond Software: GoDocs as Strategic Partners in Customer Hyper-Growth

Shortly after onboarding, a GoDocs customer, caught in the whirlwind of hyper-growth, was overwhelmed by a tidal wave of tasks.  Enter our Superheroes: The GoDocs Operations and Legal Teams  Instead of merely processing orders, James Martin, Chris Allison, and Amelia Guisinger from Operations, and Tucker Wade from Legal, launched strategic planning sessions to identify workflow...

August 28, 2025

Delivering Under Pressure

A West Coast construction lender faced a triple challenge: three complex Texas loans, intricate borrower structures, and a mandatory state attorney review. With borrower expectations for immediate action, they needed loan documents urgently to keep the deal on track. .  Enter our Superheroes: Amanda Pompa and Hannah Takacs, Document Specialists at GoDocs.   Amanda and Hannah...

August 28, 2025

Unleashing Efficiency: Conquering DACA Using The GoDocs Platform

At GoDocs, continuous improvement isn’t just a goal; it’s a superpower. Recently, a credit union customer was looking for support for C&I deposit account and control agreements (DACA)—a feature initially slated for future development on GoDocs’ product roadmap.  While GoDocs was able to support this capability through our Customer Support team, not it as a...

August 28, 2025

Onboarding Expertise: How the GoDocs Team Solved a Master Guarantor Challenge

A GoDocs prospect faced a challenge with loans involving Master Guarantors.  Their existing process was unsustainable, and they needed a partner with whom they could forge a streamlined solution.  Enter Our Superhero: Tucker Wade, senior director of legal & compliance    During the customer’s onboarding Tucker proactively joined forces with the customer’s legal and operations team...

August 28, 2025

How the GoDocs Team Helped a Customer With Investor Challenges

When a customer faced investor challenges regarding prepayment provisions, they called on GoDocs and our Legal team for support.  Enter our Superheroes: The GoDocs Legal Team  Our legal team was able to quickly resolve the issue without document revisions, despite investor concerns. They broke down the Promissory Note, clarifying prepayment premiums, insurance/condemnation proceeds, and the...

August 28, 2025

Mastering the Complex: How the GoDocs Team Helped a Customer Solve a Major Problem

A Texas-based multi-market lender faced a complex portfolio of fix-and-flip loans involving 20 residential properties in the same county and state. The challenge? The lender had a strict policy requiring 125% Price to Allocated Loan Value for each property release, a structure they had never implemented before and weren’t sure GoDocs could handle.  Enter our...

August 28, 2025

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