Premium Performance Banking Partner Chooses GoDocs to Streamline Multifamily Lending Operations

Table of Contents

Driving Factors

Following its recent integration of teams from several large Western banks, the bank’s decision to partner with GoDocs was driven by several needs, including: 

  • To streamline loan processing across its newly integrated multifamily division 
  • Desire to work with a tech-first platform that supports real-time collaboration and scalability 
  • Ability to quickly execute documents across diverse institutions and multiple loan products 
  • Enhanced efficiency through fast and accurate document migration and management 
  • Access to customized document templates to meet specific regional requirements and regulatory needs 
  • Quick onboarding and hands-on support for seamless integration and operations
Following the acquisition of teams from various banks, the bank inherited diverse loan documentation formats and practices. Standardizing these documents into a single system was crucial for efficient processing and client management. The multifamily division required a reliable platform to accelerate loan processing and manage document migration. This was achieved with GoDocs offering robust document migration tools that allowed for the seamless transfer of loan documents from the bank’s legacy profiles to GoDocs’ closing platform.
 

SVP, Sr. Credit Officer for Multifamily Lending stated, “Given my past experience with GoDocs, I had full confidence in their ability to support us during our transition and provide us with an outstanding product.”  While the senior vice president noted that, “All of the members of my team have worked with GoDocs in the past.  As a result, we knew that the GoDocs solution would allow us to quickly establish our operations and streamline the loan documentation process. This was essential to our operational success and enables us to efficiently work toward our origination goals with confidence.”

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Expanding into the Future with GoDocs

This partnership allows the bank to expand its lending operations across multiple states, targeting $1 billion in loan volume for 2024. Integration with GoDocs supports current operations and sets a foundation for future growth. The bank is already seeing significant improvements in its multifamily division, allowing it to reallocate time and resources to its ambitious growth targets. 

A Sr. Vice President at the bank noted, “The white-glove customer support and gold-standard training GoDocs provides was instrumental in our smooth onboarding. The training was so effective that we’re planning another session for our expanding team. We appreciate that GoDocs’ training is an ongoing part of our subscription. We look forward to continuing this partnership and exploring further innovations with GoDocs to enhance the borrower experience and enable faster, risk-free lending.”

Experience the Future of Commercial Loan Document Automation

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